Privacy Policy

Your privacy is important to us. This Privacy Policy details what information Rizarv collects from you, how it is used, and the security measures we employ to safeguard your details.

1. Information We Collect

To provide a functional and local booking experience, we collect specific details:

• Phone Number: Used as your primary account identifier and to send authentication OTP codes.
• Name: Used to personalize your experience and display your reservation to partner salons.
• Location Data: With your permission, we access your device coordinates to identify salons, spas, and stylists near you.
• Booking History: Details of your past and upcoming appointments, feedback, and reviews.

2. How We Use Your Data

The collected information is used solely to facilitate the Rizarv experience:

• Authenticating and securing your account.
• Finding and matching you with nearby service providers.
• Sending confirmation notifications and update alerts regarding your bookings.
• Improving the layout, speed, and usability of our platform.

3. Sharing and Disclosing Information

We respect your privacy and do not sell, trade, or share your personal details with third-party advertising companies. Your details (name and phone number) are shared only with the specific salon or stylist you book an appointment with, to facilitate the grooming service.

4. Data Retention & Account Deletion

We keep your information as long as your account remains active. You can request the complete and permanent deletion of your profile, personal data, and booking history at any time via the "Request Account Deletion" link in your profile screen, or directly at rizarv.com/account-deletion.